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Edge Internet Services Inc.

Open Internet Policy

 

At Edge Internet, we are committed to providing a neutral, transparent, and reliable internet experience. This Open Internet Policy helps us ensure that our services are fair, equitable, and beneficial for all users, encouraging free access to information and the promotion of creativity and innovation on the internet.

 

1. Introduction

At Edge Internet, we are committed to maintaining a transparent, fair, and accessible internet environment for all of our users. Our Open Internet Policy reflects our dedication to providing equal and unrestricted access to the full range of online content, applications, and services. We believe that the Internet should be a free and open platform for innovation, communication, and the exchange of ideas.

2. Commitment to Net Neutrality

Edge Internet supports the principle of net neutrality, which ensures that all internet traffic is treated equally. This means that:

  • We do not engage in practices such as throttling, blocking, or prioritizing traffic based on content, application, service, or user.

  • All lawful content, applications, and services are accessible without interference from us, the service provider.

  • We do not engage in any form of paid prioritization or "fast lanes" that would give preferential treatment to certain websites or services.

3. Transparency

Edge Internet is committed to transparency and provides clear, accurate information about our network management practices. We disclose how we manage network traffic and ensure that no unreasonable or discriminatory practices are implemented.

  • Network Management: While we do not engage in blocking or throttling of internet traffic, we may occasionally implement reasonable network management techniques to address congestion during times of heavy usage. These practices will be designed to minimize disruption for users and maintain equitable access for all.

  • Service Plans: We offer straightforward and clear terms in our service agreements. Users are given all necessary information about any potential restrictions on their internet speeds, data usage, or other limitations before they subscribe to our service.

4. No Blocking or Discrimination

We believe that consumers should have access to all lawful content and applications without discrimination:

  • We do not block, throttle, or discriminate against lawful content, services, or applications.

  • Content creators, developers, and users are free to access the internet without interference from us, including access to websites, online platforms, and cloud-based services.

5. User Privacy

User privacy is of utmost importance. Edge Internet respects and protects the privacy of our users:

  • We will not monitor, disclose, or sell personal user data without proper consent, unless required by law.

  • We ensure that all data transmitted over our network is encrypted and secure.

6. Commitment to Innovation

We believe in fostering an environment that allows innovation and competition:

  • We will not block or degrade access to legal applications and services that allow new ideas and businesses to thrive.

  • Developers and content creators can build, test, and deploy their products and services without interference from Edge Internet.

7. Enforcement and Compliance

Edge Internet will monitor its network management practices to ensure they align with this policy and applicable laws. Any violation of this policy, either by our team or our users, will be addressed with the necessary corrective actions.

8. Reporting and Contact Information

If you believe that any practices or actions related to your internet service are inconsistent with our Open Internet Policy, please contact us through our customer support channels:

 

Edge Internet will review all complaints and respond promptly to resolve any issues.

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